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We’re all the same, in a different kind of way. The perils of designing...
Global organisations often want people to do things in global ways. There is frequently a desire to standardise processes and approaches across a wide variety of areas, anything from Coaching to Sales...
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Words about learning: standardisation.
There’s often a great pressure to standardise learning. To use templates, to use the same framework and logo, to tie in with standard messages and to use approved tones of voice. But learning is about...
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Spelling, and grammar. Why it’s increasingly hard to get away with it.
People worry that spelling and grammar are going out of the window. In a world of txt speak, in a world where ‘ask’ mysteriously becomes ‘aks’ (or ax?), in a world where even my middle class,...
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Creating meaning in social learning: interpretation
I spent yesterday afternoon in The Hermitage in Amsterdam, a great museum, currently housing an exhibition on Peter the Great, the modernising eighteenth century Russian Tsar. The gallery space is...
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The role of ritual and why to avoid too much structure in learning
It’s a big day here in Amsterdam, Queen Beatrix has abdicated and handed the crown over to her son, the now King Willem-Alexander. The Dutch like to party and today is no exception: as i write this the...
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